Privacy Policy

This Privacy Policy explains how Ground City Growth collects, uses, shares, and protects personal data when you use groundcityhope.click and related course services. It applies to visitors, registered users, and people who contact us through the site.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data We Collect

We may collect identifiers such as name and contact details, account and enrollment information, course preferences, payment-related records where applicable, communications sent to us, and technical data such as device type, browser settings, log data, and usage activity. We use this information to operate the website, provide personal development courses, manage registrations, respond to inquiries, and maintain security and service quality.

The categories of data collected depend on how users interact with the site and course materials.
02

How We Collect Data

We receive personal data directly when you submit forms, create an account, enroll in a course, or contact us. We also collect information automatically through site logs, cookies, and similar technologies. In some cases, we receive limited information from payment processors, analytics providers, or other operational partners that support the website.

Information may come from users, automated systems, and service providers involved in site operation.
03

Cookies We Use

Our site may use essential cookies that are needed for core functions, preference cookies that remember selected settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We use them to support navigation, improve performance, and measure general site activity.

We use a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

You may control cookies through your browser settings and, where available, through on-site preference tools. Browser controls can block or delete cookies, but doing so may affect login status, form handling, and other site functions. We do not rely on cookie settings to override legal or security-related processing that is necessary for the site to operate.

Cookie settings can usually be adjusted in the browser, though some features may not function as intended.

Contact Information

Privacy email
team@groundcityhope.click
Telephone
+66 81 850 8218
Mailing address
201, Thanon Ratchaphruek, Thon Buri Sub District, Bangkok District, Bangkok 10600
Privacy contact

Use the contact details below for privacy questions, requests, or complaints related to this policy.

User Rights

Your Rights

Depending on your location and the circumstances, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request a copy of information we hold about you. Some requests may be limited where we must keep data for legal, security, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant records and describe the action you want us to take. We may ask for additional details to verify your identity or to clarify the request. If we cannot fully comply, we will explain the reason where appropriate.

Requests are reviewed before action is taken to confirm identity and scope.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support security and fraud prevention. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any retention required by law.

We keep data only for as long as needed for the stated purpose or for legal and operational reasons.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version becomes effective when posted unless a different effective date is stated. We encourage users to review the policy periodically.

We may revise this notice when our practices, services, or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to provide and improve our courses and website, manage accounts and enrollments, process transactions, communicate with users, respond to support requests, personalize content, monitor performance, prevent fraud and abuse, and comply with legal obligations. We may also use data to maintain records and support internal administration.

Processing is limited to operational, administrative, and compliance needs tied to the site.
02 · Sharing

Service Providers

We may share personal data with vendors that help us host the site, process payments, send communications, analyze usage, manage customer support, or maintain security. These partners are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.